Privacy Policy

Last Updated: [Date - e.g., October 26, 2024]

Instant Black Car LLC ("we," "us," or "our") is committed to protecting the privacy of our customers and visitors to our website, ibcblackcar.com ("Site"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. By using our Site or services, you consent to the practices described in this policy.

1. Information We Collect

We collect information from you when you:

 * Make a Reservation: When you book a ride, we collect information such as your name, contact information (phone number, email address), pickup and drop-off locations, flight details (if applicable), payment information, and any special instructions.

 * Create an Account (if applicable): If you register an account, we collect your name, email address, password, and other account-related details.

 * Contact Us: phone (415 680 0414), or our website's contact form, we collect your name, contact information, and the content of your communication.

 * Use Our Website: We automatically collect certain information about your use of our Site, including your IP address, browser type, operating system, pages visited, and other usage data.

 * Marketing and Promotions: If you opt-in to receive marketing communications, we collect your email address and preferences.

2. How We Use Your Information

We use your information for the following purposes:

 * Providing Services: To process your reservations, provide transportation services, and communicate with you about your rides.

 * Account Management (if applicable): To create and manage your account, verify your identity, and provide customer support.

 * Communication: To respond to your inquiries, provide information about our services, and send important updates.

 * Payment Processing: To process your payments and prevent fraud.

 * Website Improvement: To analyze website usage, improve our Site and services, and personalize your experience.

 * Marketing and Promotions: To send you promotional emails and offers, if you have opted in.

 * Legal Compliance: To comply with legal obligations and protect our rights.

 * Safety and Security: To ensure the safety and security of our passengers and drivers.

3. Information Sharing

We may share your information with:

 * Drivers: We share your pickup and drop-off locations and contact information with our drivers to facilitate your ride.

 * Payment Processors: We share your payment information with third-party payment processors to process your transactions.

 * Service Providers: We may share your information with third-party service providers who assist us with website hosting, data analysis, marketing, and other services.

 * Legal Authorities: We may disclose your information if required by law or to protect our rights or the rights of others.

 * Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

5. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the following rights regarding your information:

 * Access: You can request access to the personal information we hold about you.

 * Correction: You can request that we correct any inaccurate or incomplete information.

 * Deletion: You can request that we delete your personal information, subject to certain exceptions.

 * Opt-Out: You can opt-out of receiving marketing communications at any time.

 * Data Portability: You can request to receive a copy of your personal data in a commonly used electronic format.

To exercise these rights, please contact us at [email address removed] or 415 680 0414.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activity on our Site. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Instant Black Car LLC

Phone: 415 680 0414